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NAG is a registered charity No. 1028658

NAG is funded by Norwich City Council

Norwich Bus Station

Accessible Bus Routes in Norfolk:

Norfolk Public Transport Accessibility

Most bus routes in Norfolk are wheelchair accessible.

People with disabilities have identified a number of on going problems which may cause delay or confusion.

If you do encounter a problem using the buses then please go to the company's web site (see below) and complain!

Rant & Rave about First Bus here

First Buses Safe Journey Card

First buses launch new cards to improve people’s experiences of travelling on their buses. The idea is to give disabled people a way of letting the driver know that they may need additional help. It may be that you need more time to reach your seat or that you want the driver to speak up because you are hard of hearing. Whatever your need, you can use these cards to let the driver know in a private and discreet way. Available in Norfolk and Suffolk, Safe and Better Journey Cards are intended to make journeys more enjoyable – there are even blank spaces for you to fill in yourself for details of your destination or special instructions.


Mobility Scooters

If you have a mobility scooter that you'd like to take on a First low floor bus in Norfolk then please check this link -

First Group’s Mobility Scooter code of use on low floor buses

Operators in Norfolk include:

AnglianBus  FirstBus  KonectBus Norfolk Green  Sanders Coaches


Traveline East Anglia

0871 200 22 33 10p/min

First Bus Norwich Network Map Safe Journey and Better Journeys Cards

Norfolk Bus Forum

Bus Users UK

Norfolk County Council’s Integrated Approach to Transport Accessibility

CPT Code for the use and acceptance of Mobility Scooters on low floor buses